FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

How long does delivery take?

DesignerDesigner.co.uk ‘direct sale only item’ aim to deliver all orders going to the UK within a maximum of 3 working days once your order and payment has been completed. However, in an unlikely event please wait for 7 working days before contacting Customer Services.

Please note, all links and purchases are an affiliation purchase so you must note where you directly purchased the item and they would be able to help.

Is this site secure?

We use a secure padlock website. Many eCommerce sites must be obligated to operate an SSL Certificate engineered to encrypt any sensitive information.

At DesignerDesigner.co.uk we never see your personal details, payment from are all may direct with our trusted partners. Please refer to their policy of payment.

How do I order?

If your interested in a product, click on the picture of the item, if you are happy with what you see online then click on ‘Add to cart’ you would not be committed to buying any item – this could be removed later. If your ready to purchase what’s in your cart then you need to login and follow the process.

Please note all purchase all are products are an affiliation partner link, please refer to the companies order process.

Do you sell to any other countries other than the U.K?

Please refer to the partner link with their worldwide shipping.

Payment Information

Which payment methods do they accept?

Rest assure, all our trust partners will accept Visa, Mastercard, debit/credit card and some via Paypal without sharing financial information. Paypal is convenient and highly respected by many high-profile and prestigious retail stores such as Harrods, Boots, New Look, Paypal has over 133 million trusted users worldwide.

Please refer to the relative partner link with their payment methods

Can I pay by cheque?

No, not as yet but we will offer this service soon. Please check with the company that you wish to purchase from and see their policy.

Do you take payments over the phone?

No.

Orders & Returns

How do I place an Order?

The following is how it works:
Pick your products for delivery on designerdesigner.co.uk.
A new affiliate window will open; click ‘Continue’ and then pick the item(s) you want to order.
Please wait for confirmation of your order.

Do I need an account to place an order?

Nope!  To place an order, there is no need to register or log in with designerdesigner.co.uk. You will be redirected to our affiliate company which may help with the order process.

How Do I Track My Order?

You can track every step of your items journey. In your order description, you’ll find tracking info.

Go to the Orders tab.
Go to the product you wish to track.
Next to your order, click Track Package.